Massage Envy - Wheeling - 701 North Milwaukee Avenue, Wheeling

Jobs in Massage Envy - Wheeling, career

Reviews about Massage Envy - Wheeling

• Jessica Major
  ★ ☆ ☆ ☆ ☆
  This location has very poor customer service! A few months ago my dad was unable to make his appointment and I called to cancel the appointment for him, explaining that he was catching up on work because my mom suddenly passed away the week before and he had to take a few days off. The woman said it was no problem and I told her that he would call to reschedule the next appointment. My dad had a credit for a massage that my mom had bought for him before she passed away. Today was the first time he could get in to see someone since then. When he got there, the woman told him that they ‘took the credit’ and then told him that when I called to cancel, they told me. TOTAL LIES! My dad WAS a loyal customer for YEARS. I will be contacting a manager about the blatant lie that this woman told him and we will also be sure to pass along this experience with our friends/family. Unless they charge every single person that needs to cancel or reschedule their appointments AS WELL AS actually inform the customers of ‘taking their credit’ this is not okay. Regardless of any of the details- the customer service is beyond poor and a real shame.
  
  Janet does excellent work. It’s too bad the company she works for has poor customer service and steals people’s money!
• Camee Ridgway
  ★ ★ ★ ★ ★
  First of all the front desk ladies are amazing. Second I love Edward he’s amazing! I totally recommend a massage envy I’ve been a member for many years.

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Nearest organizations

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  The Westin Chicago North Shore

  Establishment, Lodging

  601 North Milwaukee Avenue, Wheeling, IL 60090

  +1 847-777-6500

  westinnorthshore.com

  Open now: Open 24 Hours
• Saranello's

  Establishment, Food, Bar

  601 North Milwaukee Avenue, Wheeling, IL 60090

  +1 847-777-6878

  saranellos.com

  Closed now:
• Cooper's Hawk Winery & Restaurants

  Establishment, Food, Bar

  583 North Milwaukee Avenue, Wheeling, IL 60090

  +1 847-215-1200

  coopershawkwinery.com

  Closed now: Until 11:00am
• Dunkin' Donuts

  Establishment, Bakery, Food, Cafe

  749 North Milwaukee Avenue, Wheeling, IL 60090

  +1 847-808-0083

  dunkindonuts.com

  Closed now: Until 04:00am
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  Botti Nail & Spa

  Establishment, Beauty salon, Hair care

  745 North Milwaukee Avenue, Wheeling, IL 60090

  +1 847-777-1728

  bottinailspa.com

  Closed now: Until 09:00am
• Milwaukee Ave & Wolf Rd

  Establishment, Bus station, Transit station

  United States, Wheeling, IL 60090